Sales Intern

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 Role Summary
 
The Sales Intern is tasked with engaging newly established demo account holders via outbound call campaigns to ensure they are ready and able to begin trading. The primary focus of client engagement will be GAIN’s various trading software’s to ensure clients are confident with the platform layout, trade specifications and general functionality. The individual will operate as a direct point of contact for demo account holders to answer any market and platform related enquiries. Individuals will NOT solicit (in any capacity) clients to open live accounts. Engagement will offer only technical support. Intern will also be required to undertake various team administrative tasks including, but not limited to, compiling daily update surveys, observing and dictating team sales meetings, conducting market research and competitive analysis reports, conducting pricing and rate comparison, monitoring daily call statistics.
 
Key Responsibilities
 
  • Being part of a team dedicated to handling technical support enquiries for demo account holders
  • Conducting platform walkthroughs
  • Trade demonstrations
  • Competitive analysis
  • Administrative tasks
 
Skills, Knowledge & Experience Required
 
  • Computer literacy in Microsoft Word, Excel, and Outlook is a must
  • We will provide on the job training, but ideal candidates will be aggressive, flexible self-starters with excellent communication skills
  • Strong attention to detail and a “service” mindset to support GAIN’s customers in the demanding, real-time environment of demo trading
  • Self-driven, positive attitude and the ability to work well as part of a team
  • Be a fast learner
  • Have an understanding of derivative trading
  • Be good at managing time efficiently
  • Have a good phone manner
 
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